Free Help Desk Ticketing System for Small Business

The powerful Zendesk alternative you've been waiting for. Manage support tickets, knowledge base, and customer communications from any browser or Chrome extension. 100% free.

Open Web App Add to Chrome No credit card required ยท Same account on web and extension

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Why Choose Free Help Desk?

Everything you need in a customer service ticketing system, without the enterprise price tag.

Traditional Help Desk Software
  • $55+/agent/month
  • Complex setup & training
  • Feature bloat
  • Locked into contracts

Powerful Features for Your Support Ticket System

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Smart Ticket Management

Create, track, and resolve support tickets efficiently. Automatic email notifications keep customers informed at every step.

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Knowledge Base

Build a searchable help center with rich text articles. Reduce ticket volume by helping customers find answers themselves.

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Email-to-Ticket

Forward support emails to automatically create tickets. Never miss a customer inquiry again.

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Embeddable Help Widget

Add a customizable help widget to your website. Customers can search your KB and submit tickets without leaving your site.

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Custom Branding

Upload your logo, set brand colors, and customize the customer experience to match your company identity.

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Reports & Analytics

Track ticket trends, resolution times, and customer satisfaction with built-in reporting dashboards.

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Macros & Canned Responses

Save time with pre-written responses for common questions. Respond faster without sacrificing quality.

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Zendesk Import

Already using Zendesk? Import your existing knowledge base articles with one click.

Perfect For

๐Ÿ‘จโ€๐Ÿ’ผ Freelancers
๐Ÿช Small Businesses
๐Ÿš€ Startups
๐Ÿ›’ E-commerce Stores
๐Ÿ’ป SaaS Companies
๐Ÿข Agencies

Ready to Transform Your Customer Support?

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